Business FAQ | MYCT
Business FAQ – Answer Questions Before They’re Asked
Publish Your Business FAQs in Minutes
- Your own FAQ page
- Easy to add and edit
- Super user controls
Add & Edit
Publish
Super User
Always Current
The Challenges
The Same Questions, Over and Over
- Repeated questions about hours, delivery and returns
- Answers scattered across chats, emails and posts
- Outdated information that confuses customers
- Lost enquiries when nobody replies in time
Our Solution
One Place for Every Answer
- Add your own FAQs in a few clicks
- Edit or remove answers whenever things change
- Publish instantly on your business page
- Help customers find answers without contacting you
Roles & Access
Built for Owners and Super Users
Business Owner
Add and manage FAQs for your own business.
- Add new questions and answers
- Edit, reorder or remove FAQs
- Publish when you’re ready
Super User
Logged in as a super user, you can also add FAQs for other businesses.
- Choose any business from the list
- Add and manage FAQs on its behalf
- Keep every business page complete
See It in Action
Watch How Business FAQ Works
Key Features
Everything You Need to Share Answers
Add Your FAQs
Write questions and answers for your business in a simple form.
Edit & Organise
Update answers, fix details and keep your list tidy as things change.
Publish to Your Page
Make your FAQs visible to customers on your business page.
Easy for Customers
A clear list that helps customers find answers fast.
Super User Management
Super users can add FAQs for other businesses when logged in.
Role-Based Access
Business owners manage their own FAQs; super users manage across businesses.
How It Works
From Login to Live in Four Steps
01
Log In
02
Add Your Questions
03
Publish
04
Keep It Fresh
FAQ
Questions About Business FAQ
Any business owner can add and manage FAQs for their own business. Super users can also add FAQs for other businesses when they are logged in.
A super user can select another business and add or manage FAQs on that business’s behalf, helping keep every business page complete.
Yes. You can update an answer, change a question or remove an FAQ at any time, so your information always stays current.
Published FAQs are shown to customers on your business page, so they can find answers without contacting you.
No. Adding an FAQ is as simple as typing a question and an answer, then publishing.