VoIP – Call, Transfer, Track
Make and receive business calls from your browser. Call from contacts, transfer calls and keep a full call history. All in one place.
Take and make calls from a softphone in your browser
Click any saved number to start a call
Review every call in one clear history
Calls Without the Desk Phone
Everything you need to talk to customers
Instead of managing a mobile device for every salesperson, your team calls straight from the browser. Open the softphone, pick a contact or dial a number, and handle the call without leaving your work.
Softphone
One widget, every call
- Opens from the top corner of any page
- Contacts, activities and recent calls in tabs
- Keypad, mute, hang up and add a call
- Rings and shows a notification when someone calls
Transfer
Hand calls to the right person
Transfer to a user or a phone number
Transfer an active call to another user or to a phone number. Add another call when you need to bring someone in, and mute yourself or use the keypad while you talk.
Call history
Never lose track of a call
See who called, and open the full history
Each call in the history shows the contact’s phone number and company. Open the full history to review past calls, or call back straight from your contacts.
From First Ring to Full History in Four Steps
No setup headaches. Open the softphone and your team is ready to call.
01
Open
Open the softphone from the top corner of any page.
02
Dial
Enter a number, pick a contact, or click any phone number.
03
Talk
Mute, use the keypad, add a call or transfer to a colleague.
04
Review
Find every call in the history, with the contact and company.
Benefits of Working with MYCT | VoIP Services
- Softphone in your browser, no desk phones to manage
- Click to call from contacts and activities
- Transfer, add and mute calls with simple controls
- Full call history with contact and company details
- Setup help and long-term support
Our Approach to VoIP Setup
We start with how your team makes and takes calls today. Then we connect your VoIP provider, configure the workspace and show your team the softphone, so your first calls run smoothly.
Highlights of Our VoIP App
Everything a calling team needs, built into one platform.
Softphone widget
Make and take calls from your browser, with no desk phone.
Click to call
Click any saved phone number to start a call.
Inbound call alerts
The softphone rings and shows a notification for incoming calls.
Call transfer
Transfer an active call to another user or phone number.
Add a call
Add another call without losing the first one.
Mute and keypad
Mute yourself or open the keypad to dial more digits.
Call history
See past calls, with the contact’s number and company.
Contacts and activities
Call from your contacts or from scheduled call activities.
Built for Every Kind of Team
Start with your workflow, then change anything.
Sales Teams
Call leads from your CRM
Support Teams
Answer and transfer calls
Remote Teams
Call from any browser
Front Desk
Route calls to the right person
VoIP Questions, Answered
Yes. Open the softphone in your browser to place and receive calls, with no separate mobile device for each person.
Yes. Click a saved number, choose a contact from the Contacts tab, or enter a number on the keypad.
Yes. Transfer an active call to another user or to a phone number, or add another call.
Yes. Open the softphone to see recent calls and open the full history, with each contact’s number and company.
Calls run through a VoIP provider number. We help connect your provider, configure the workspace and train your team.